That's a smart step for compliance! Here is a comprehensive SMS Privacy Policy for The AI-Embedded Health Center™ that you can publish on your website and link to from your opt-in page.
This policy is designed to meet current legal and carrier requirements (like the TCPA and 10DLC) by clearly outlining your data practices.
The AI-Embedded Health Center™ SMS Privacy Policy
Effective Date: 10/26/2025
This SMS Privacy Policy specifically addresses the collection, use, and disclosure of personal information related to the text messaging services provided by The AI-Embedded Health Center™ ("we," "us," or "our"). By opting into our SMS program on our website, you agree to the terms of this policy.
1. Information We Collect
When you sign up for our SMS communications, we collect information necessary to operate our text message service:
Mobile Phone Number: The number you explicitly provide for receiving messages.
Opt-In Details: The date, time, and method of your consent (e.g., web form submission, keyword text). We maintain a record of your consent.
Message Interaction Data: This includes the content of your messages (e.g., "STOP," "HELP"), delivery status (e.g., delivered, failed), and timestamps.
Other Information (If applicable): We may collect your name or email address if you provide it on the same opt-in form as your mobile number.
2. How We Use Your Information
We use the information collected from your SMS opt-in for the following purposes:
To Send Messages: To deliver the specific marketing, promotional, and informational text messages you consented to receive (e.g., exclusive offers, product launch alerts, cart reminders).
To Provide Support: To respond to your inquiries and support requests, especially those initiated by texting "HELP."
Compliance and Operations: To process opt-out requests (using "STOP") and to maintain records that demonstrate compliance with legal and industry regulations.
Service Improvement: To analyze message delivery and engagement to improve the quality of our SMS service.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your SMS opt-in data or your consent status to any third parties for their own marketing purposes.
We only share the necessary information with trusted third-party service providers who help us operate and manage our messaging platform. These providers (such as SMS gateway providers and phone carriers) are legally or contractually required to keep your information secure and confidential and use it only to provide the services we contract them for.
4. Opt-Out and Your Rights
You have control over your participation in our SMS program:
To Stop Receiving Messages (Opt-Out): You can easily cancel the SMS service at any time by replying to any message you receive with the keyword STOP. You will receive one final message confirming your unsubscription.
To Request Help: Texting the keyword HELP to the number will provide you with contact information for customer support.
You may also contact us using the information below to request access to or deletion of your personal data related to the SMS program.
5. Message Frequency and Rates
Frequency: Message frequency will vary based on your activity and the specific program you opted into (e.g., "3 messages per week"). The expected frequency will be clearly stated at the point of opt-in.
Rates: Standard message and data rates may apply to all messages sent and received, depending on your mobile carrier and wireless plan. The AI-Embedded Health Center is not responsible for any fees charged by your mobile carrier.
6. Contact Us
If you have questions about this policy or your SMS data, please contact us:
Support
Email: [email protected]
Phone: 202-800-1501
Website: https://fedara.net/
Next Step: Be sure to copy this text and publish it on a dedicated page on your website, then link to it directly from your opt-in form next to your consent checkbox!